1. Introduction

Certijaz values your privacy. This Privacy Policy explains how we collect, use, and safeguard personal data when you use our Services. We comply with applicable data protection laws, including the Kingdom of Bahrain’s Personal Data Protection Law.

2. Data We Collect or may Collect

We may collect the following information:

• Personal Information: name, email, phone, institution details.

   

• Payment Information: We don’t store your credit/debit card details directly. Payment information is stored by our payment acceptance partner/payment processor who’s also PCI DSS Compliant.

   

• Usage Data: IP address, device/browser type, log files, and interactions with the platform.

   

• Communications: inquiries, support requests, and responses.

   

3. How We Use Data

We use personal data for:

• Providing, operating, and improving the Services.

   

• Processing payments and managing subscriptions.

   

• Communicating important updates, security notices, and promotional content (where consented).

   

• Complying with legal and regulatory obligations.

   

4. Cookies & Tracking Technologies

Certijaz uses cookies and tracking technologies to enhance the user experience, analyze usage patterns, and improve the platform. Users may adjust browser settings to restrict cookies, though certain features may not function properly.

5. Data Sharing

Certijaz may share personal data with:

• Service providers under strict confidentiality (e.g., payment processors, hosting services).

   

• Authorities when required by law or to protect our rights.
  We will never sell or rent personal data to third parties.

   

6. Data Retention

We retain data only for as long as necessary to provide Services, comply with legal requirements, or resolve disputes. Upon request, we will delete user data unless retention is legally required.

7. User Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or update personal data.

   

• Request deletion of data.

   

• Withdraw consent to data processing.

   

• Object to certain uses of your data.
  Requests can be made by contacting us at [contact email].

   

8. Data Security

We implement technical, organizational, and administrative measures (including encryption, access control, and monitoring) to protect personal data against unauthorized access, alteration, disclosure, or destruction.

9. International Data Transfers

If data is transferred outside your country, we ensure appropriate safeguards are in place, consistent with applicable data protection regulations.

10. Updates to Privacy Policy

We may revise this Policy periodically. Changes will be posted with the “Last Updated” date. Continued use of the Services indicates acceptance of changes.